Turning missed calls
into booked jobs.
How Ava works.
A homeowner calls. Ava handles the conversation. The job lands on your calendar. You never touch a thing.
A call comes in. You're on a roof.
Ava picks up on the first ring. Every time.
She takes care of them.
Answers their questions, keeps them calm, gets the details.
The job lands on your calendar.
A booked estimate, with everything you need to show up and win it.
Watch Ava take a call.
A ceiling stain, a twenty-year-old roof, and every question you'd get asked. You're 40 feet up with a nail gun running.
Not every caller is a lead. All of them get handled.
Most answering services do one thing and drop the rest. Ava has a designated place for every kind of call that reaches a roofing office, and none of them end in dead air. Don't take my word for it: call her yourself.
Hot lead
Active leak or storm damage. Triaged, booked, and flagged to you as urgent while the caller is still on the line.
Estimate
Roof's old, wants a number. Qualified, booked for an inspection, details in your CRM before she hangs up.
Existing customer
Work you did, leaking again. Recognized as warranty, escalated to you rather than sold to.
Reschedule
Needs to move Thursday. She finds the appointment, moves it, and confirms only after the calendar says it moved.
Supplier or crew
Not a customer. Message taken, passed to you, no sales pitch, no wasted minutes.
Something new
A question nobody wrote a script for. She says so honestly, takes the details, and makes sure it reaches you.
What are missed calls costing you?
1 in 4 calls to roofers goes unanswered. 85% of those callers never call back. Put in your numbers.
Conservative math: half your missed calls were real jobs, you'd close 4 in 10, and 85% of missed callers never call back. Most roofers beat those numbers.
and got voicemail.
Founder & builder
Hi, I'm Toms.
I spent seven years working with home improvement contractors, roofers included, and saw the same thing everywhere: good companies losing jobs to whoever answered the phone first.
I do the work myself. No account managers, no hand-offs. You talk to me, I set Ava up, and I'm the one who picks up when something needs fixing.
She's tuned to your company and managed every month. You watch the calendar fill.
Flat monthly. Never metered, never throttled in a storm.
Answering services bill by the minute, so the week you need them most is the week they cost the most, and the week they start rushing your customers off the phone. Ava doesn't work that way. One flat monthly price. Every call included, storm weeks and 2 AM and all.
Included in every plan
24/7 answering, booking straight onto your calendar, and an alert on every lead.
No surprises
No per-minute billing, no overage, no throttling when volume spikes. The busiest week of your year costs the same as the quietest.
Plans are sized to your operation: crews, calendars, how your calls come in. Working out which one fits takes four minutes on a setup call.